Supporting CQC dementia inspections

For more information, please contact Samir Jeraj

The Care Quality Commission (CQC) carried out focused inspections of some 150 care homes and acute hospitals to review how people with dementia are cared for in England.

CQC explored the care and support that these services provide for people with dementia and in doing so, drew common themes on what works well and what needs to improve on a national level.

Specifically, these inspections focused on:

  • how people living with dementia are supported to maintain their physical and mental wellbeing
  • how effective care can reduce admissions to hospital from care homes and avoid unnecessarily lengthy stays
  • how care services can work together when there is a need for people to move between services.

All of CQC’s inspections were unannounced. For every service inspected, CQC published a report detailing its judgments and any required improvements.

As well as this, CQC published a national report Cracks in the pathway, which highlights the key themes on a national level.

Our work
The Race Equality Foundation supported CQC in this work by gathering the experiences of black and minority ethnic people with dementia, the relatives and friends of people with dementia and their carers in dementia services. This included feedback on their experiences of moving between hospitals and care homes (for both emergency and non-emergency admissions).  The Foundation’s work informed part of the commentary for the national report.