Supporting CQC mental health crisis care inspections

For more information, please contact Samir Jeraj

The Care Quality Commission (CQC) carried out inspections of 15 local authority areas in England to assess the quality of mental health crisis care.

CQC explored the care and support that these services provide for people experiencing a mental health crisis and in doing so, draw common themes on what works well and what needs to improve on a national level.

Specifically, this work focused on people who:

  • go to accident and emergency departments

  • use specialist mental health services

  • are detained by the Police under Section 136 of the Mental Health Act

All of CQC’s inspections were unannounced. For every service inspected, CQC published a report detailing its judgments and any required improvements.

As well as this, CQC will published a national report in June, which will highlight the key themes on a national level.

Our work
The Race Equality Foundation supporting CQC in this work by gathering the experiences of black and minority ethnic people who had experienced mental health crisis, their relatives and friends, and their carers and advocated. This work will form part of the commentary for the national report.