The Race Equality Foundation, in their role as Department of Health Strategic Partners, jointly developed and conducted a series of free action learning sets (ALS) for LINks members across the country. Organised in partnership with Disability Rights UK, NAVCA, and Regional Voices, the ALS aimed to share and embed best practice across all LINks in the transition to HealthWatch.
The five sessions focused on development issues identified by LINks members:
- leadership- developing skills as leaders
- enter and view- how to carry out the visits
- engagement with diverse local communities
- representation- representing the views of local people
- influence- how to influence decision makers
They sought to help practitioners:
- make a difference to local health and social care services
- improve local patient experiences and outcomes
- give a voice to those who are seldom heard
- hold commissioners and providers to account
- share and embed best practice across all LINks in the run up to local Healthwatch.
To find out about events near you, see our Department of Health Strategic Partners events listings.
Following from this work, the partners were asked to research into good practice in the LINks, to share as a legacy for developing local Healthwatch. 90 people responded to the survey and 50 LINks were interviewed. These has led to resources being produced on four themes:
The resources ensure that examples of good practice are not lost and that learning is accessible and easy to use. These resources stand as a legacy to the work of LINKs and are also intended to help volunteers and staff feel supported in the transition to local Healthwatch. We hope they will help local Healthwatch deliver a stronger voice for communities in the improvement of local health and social care services.
All the resources can be found on Links to good practice (external website) .
Thanks to all the LINks’ members who were involved in this project and took the time to share what they had developed.